Returns Policy
All sales are final. Because our products are intended strictly for laboratory research, we cannot accept returns, exchanges, or cancellations once an order has been placed.
Due to the sensitive nature of research materials, we do not accept returns or exchanges for any reason.
If your order arrives damaged, defective, or incorrect, contact us within 14 days and we will make it right.
Important Notice
For safety, compliance, and quality control, opened and unopened vials are non-returnable. Please review your order carefully before completing checkout. If you have questions about a product before purchasing, reach out to our support team.
If your shipment arrives damaged, defective, or incorrect, email us within 14 days of delivery with your order number and photos. We will replace verified issues at no cost.
Contact Support